RETURN POLICY AT 6 Star Florist and Gifts Corina | Blog

Flowers have a limited return policy because they are perishable, with most policies requiring contact within 24 hours to 7 days of delivery to report issues like damage or poor quality. While some stores offer a direct refund, many, like florists and big-box stores, provide replacements or store credit instead. You're typically responsible for the flowers' well-being and must meet specific conditions, such as providing photos or the original packaging, to receive a resolution.

Typical Return Requirements

Timeframe:

You must contact the florist or store at delivery , usually up to 6hrs from delivery, to report a problem.

Quality Issues:

Returns are generally for issues with the quality or freshness of the flowers, not for simple style preferences or receiving a gift you didn't like.

Photos:

You may be asked to provide photos of the flowers to document the problem

Receipt:

need You may be asked to provide the order number and the date of your order the

Possible Resolutions

Replacement: Many florists offer to send a replacement arrangement.
Store Credit: Some stores may offer an in-store credit for a future purchase.
Refund: A refund may be issued, but often it's contingent on the item being returned to the shop.
What to Do:
Contact Promptly:

Report any issues to the company as soon as possible . Next day complains are not acceptable.
Provide Information:

Be prepared to provide your order number and photos of the flowers if requested.
Product

Sometimes, you may need to return the flowers or the original container to the shop. /florist decision

NOTE: We are not responsible for flowers

damaged after delivery time. We sent out

picture at delivery.

We do not accept return for one of the kind

design, custom designs or large events for

any reason such as not liking the style,

flowers used unless we delivered broken

design . If the damage does not appear in our

delivery picture we do not offer credit to anything

happening from the time of delivery .

Flowers must handle with care at any time and

for any distance .

Also , the delivery time is not refundable.

FOR EVENTS: If someone cancel an event is

responsible to pay for any product (flowers and supplies)

we purchased in advance , due to the vendor policies -

that mentioned- “Flowers and supplies are not refundable”.

We are welcome to deliver to you the product you will be charge

for any expenses we have done for your event.

Any cancellations does not quarantined 100/100 money back if

we provide the flowers for you.

Please be aware of the refund policy in floral industry .

Everyone order is customed and next client order totaly different

event style/flowers and supplies. We cant return your product, so

we need to charge all the cost and time we use for shopping.

Place an order only if you know for sure that you need flowers .

Ofcourse, we do not charge the labor for any design it was not

created by us.

If there is any extra question feel free to contact us .

Thank you for understanding this difficult situation in this industry

, especially in online service.

We are here to create upscale design and excellence service , and

we thank you for helping us understanding this part of the industry .